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Privacy Policy

Rekindled Joy is an independently owned UK based business. We are committed to protecting and preserving the privacy of our visitors when viewing the website or communicating electronically with us.


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.


Information we collect:


We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation. Information collected includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.


We collect data which is given to us by you, this includes when you contact us through the website, by telephone, post, e-mail, create an account, subscribe to our mail, make a purchase or attempt to make a purchase through the site. Information given to us from you includes your name, billing address, shipping address, payment information (including bank and card details), email address, and phone number.


How we use this information:


This information will be used to provide you with the services that you have requested, generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We may also use the information to provide you with news and information about our products and services where requested; in each case, in accordance with this privacy policy. If you no longer want to receive news and information about our products and services just let us know by email and we will stop sending it.


We use the device information that we collect to help us screen for potential risk and fraud and for the development of our website.


Storage and Use of your personal information:


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.




Cookies are a small text file placed on your computer by this website when you visit certain parts of the website and/or use certain features of the website.

Cookies may be either first party cookies or third party cookies. First party cookies are used by the website owner and third party cookies are used by a third party such as an advertiser or a web designer or a website host.


Cookies may be session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site or persistent cookies, which remain in the cookie file for much longer. How long persistent cookies remain in your browser depends on the duration given to the cookie.

Cookies may record personal data such as name, and email address and/or non-personal data such as IP address and unique but anonymous customer identity.

This website uses Strictly Necessary, Functionality and some Third-Party Cookies.

For more information generally on cookies, including how to disable them, please refer to . You will also find details on how to delete cookies from your computer.


Links to other websites:


This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites.

Facebook Pixel:

Facebook pixel is code on our website that is used when we run campaigns through the platform. Facebook Pixel acts similarly to a cookie and collects information on how people visiting from Facebook are using our site. Any customer data that passes through the Facebook pixel is encrypted into short messages that cannot be tampered with. They use these to match pixel events with people on Facebook. Facebook does not collect or store any personally identifiable information on their servers. The Facebook pixel uses a secure https connection, so that any data transmitted from the browser is safely returned to their servers.


Privacy Policy Updates:


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Contact Us:

If you don’t want us to process your data anymore or would like to access, correct, amend or delete any personal information we have about you, please contact us at


Date of Policy Update: 07th January 2022.

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