Question 1

What size are the kimonos?

Accepted Answer

All the kimonos and haori are vintage Japanese clothing items and don't come with labels, therefore it is difficult to give them an exact size. Generally, if you are wanting to tie the kimono shut across your front, we suggest they fit up to a womans UK size 14-16 or mens UK size medium-large. If you are happy to wear the kimono loose and open then they may fit slightly larger. All the kimonos do vary slightly in size so please check the individual measurements before purchasing.

Question 2

Do you have any larger kimonos?

Accepted Answer

We occasionally manage to source larger kimonos (measuring approximately 70cm across the back) however they are not common. If you would like to be added to a waiting list to be contacted when a larger kimono comes into stock please email your details to iona@rekindledjoy.com. We will then contact you when a larger kimono comes into stock (on a first come first served basis).

Question 3

What are the kimonos made from?

Accepted Answer

All of the kimonos are one-of-a-kind, vintage, Japanese kimonos and haori. The kimonos don’t come with labels so it is therefore difficult to say for certain what each of the kimonos are made from. Most of the kimonos we sell are made from silk, polyester, cotton or linen but other materials may be present.

Question 4

Can I clean my kimono?

Accepted Answer

We do not recommend machine washing your kimono. It is difficult to say for certain what material each of the kimonos and haori are made from and therefore regular machine washing may damage your kimono. If you must wash your kimono please seek advice and take it to a proffesional dry cleaners.

Question 5

Can you ship internationally?

Accepted Answer

We are able to ship most items internationally. If you are interested in buying something to be shipped outside of the UK please email iona@rekindledjoy.com for shipping costs. Please be aware that your parcel may be subject to import taxes, customs duties, and/or fees imposed by the destination country. You will be responsible for paying for these custom duties (if any apply) once the parcel has arrived in it’s country of destination.

Question 6

How is my order packed?

Accepted Answer

Wherever possible eco-friendly and recyclable packaging is used to pack your order. Your items are wrapped in tissue and then a compostable mailer or recyclable packaging. If any bubble wrap is used for your order this is packaging that has been reused.

Question 7

How do I return items?

Accepted Answer

We happily accept returns within 30 calendar days from the date you received it given the item is unused and returned in the same condition that you received it. Due to hygiene reasons, we cannot accept the return of earrings, unless they are faulty. For more information on returns and refunds please refer to the returns and refund policy or email iona@rekindledjoy.com.

Free standard delivery on UK orders of £50 or more!

Frequently Asked Questions

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Contact: Iona Shepherd, Peterborough, UK Email: iona@rekindledjoy.com